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ShowMyPC is a remote support tool which ERGOMED IT use to support operations and remote workers. This tool enables our IT to help ERGOMED staff remotely in more efficient and effective manner.
If asked by IT to run ShowMyPC – please visit following web address: http://ergomed.showmypc.com
Once there, follow these steps to start remote support session:
IMPORTANT NOTICE: In case you have problems running this tool – there are two other versions of the application available. One is “Non-Admin version” and second is “Java version”. These two version might be helpful in case you are using non-windows computer e.g. MacOS X or Unix systems. See picture below on how to run Non-Admin or Java versions of the ShowMyPC application.